Service designer – untied

The role

We can try to carve out this role … but basically it’s to help us make sure untied works for people to make their tax lives easier. You’ll talk to people, get feedback, make prototypes, refine and we’ll implement together. We’re a small team and we help each other to make things happen. If you want to know more, just email our founder Kevin at

How you work

You’ll be someone who gets things done quickly and makes stuff simple. Of course, you’ll want to gather feedback. But you’ll say “I’m going to get feedback,” then that afternoon will go and speak to a few people before coming back in the morning with “ok, I’ve learned these three things, tweaked it, spoken to five more people this morning who “got it” and we’re ready to go.”

If you’ve got a bit of a tax or accounting background, even better. That way we can build better services that don’t necessarily look like an accounting product.

You’ll take feedback on quickly, enabling you to “channel” the values of untied in how we help people.

untied works flexibly, and can work remotely – but being vaguely near London would be helpful.

This opportunity is for creative energetic people looking for a great role in a fabulous team. If you’re a recruiter or a dev shop, we understand you also have a job to do, but this isn’t for you – we want to meet people directly. A note on diversity and whether it’s about who you know or what you know. See all jobs at untied.

About untied

untied is a revolutionary tax app designed for people, working with banks, accounting firms, gig-economy platforms and HMRC. Supported by Barclays, Techstars and Accenture’s Fintech Innovation Lab we’ve broken the mould to make taxes simple. untied is also backed by the Banking Competitions Remedies Capability and Innovation Fund which has identified those businesses most likely to transform business banking in the UK.

We’ve achieved a lot already but have even bigger plans. To make them a reality means bringing together great people with a diverse range of experiences and backgrounds.

We believe staying on top of your taxes should be stress-fee and easy. Gig-economy workers and SMEs should be able to get on with the work they do best without having to worry about tracking every expense, worrying how to comply with complicated rules, missing deadlines or calculating what they owe.

The untied team cares passionately about making taxes easy and accessible, using technology and automation to help people follow the rules and reduce the tax they pay. This is how you get involved …


  • Opportunity to contribute
  • Strong working environment (five star employer on Glassdoor)
  • Competitive salary
  • Pension contribution
  • Remote working (must be UK based)
  • Join an exciting startup at an early – and funded – stage and work directly with the founders to help shape the vision

To apply send your CV to