(We first wrote this article in 2022, but we're still getting questions for 2021-22 so are bringing it up to date)

untied believes that managing your taxes should be smooth, whether you do things in untied or HMRC. So we're on your side if things are confusing. 

We've recently been getting a lot of people asking us why the tax return they filed isn't showing in their HMRC  personal tax account.

This post looks at the design of the personal tax account, and that it's not obvious that you've filed. It also hopefully gives you reassurance that all is okay, whether you've filed using untied or in other ways.

When you log into your personal tax account (there's a link below), you see a box marked Self Assessment. Even if you have already filed a tax return it may still say "Complete your tax return".

Untitled14

Ignore this. Instead click on either the top box marked "Self Assessment. View and manage your Self Assessment tax return" or the line marked "Complete your tax return". You'll then see what's really going on.

Untitled412

If all is good you'll then see something that tells you that your return has been submitted.

Untitled43

You can log into your personal tax account here.

If your tax return still doesn't show, then get in touch.

Related Posts

Tax essentials for platform workers

Many untied users work in the gig or platform economy. We have special landing pages and content for you which will be linked through your platform (contact us if you don't know if your platform is included). A few month ago we asked LITRG - the Low Incomes Tax Reform...

Warning about adverts promising tax back - too good to be true

Over the course of the last few weeks we have been contacted by users who have seen adverts such as this one, suggesting that people can claim tax back worth £624. They've asked why untied's COVID section doesn't have the same effect. We're warning our users that this...

You and your tax - the health and social care levy

There's a new tax in town. It's called the health and social care levy. Find out what it means for you. The Government has announced tax increases to support the NHS and other health and social care providers. In the short term, this means a rise in national insurance...